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Safety for you

A safety app setup for bike commuters

By the Holler team · Updated · 5 min read

A bike commute is the most predictable ride you do: same route, same time, same destination. That predictability is the safety tool. Share a live location link with someone at home or at work, set a return time that matches your usual arrival, and consider crash detection (beta) for the busiest stretches. If you do not show up when expected, someone finds out in minutes instead of at dinner.

What makes commuting different from a weekend ride

Weekend riders choose quiet roads and good weather. Commuters take the route that gets them to work, at rush hour, in the rain, and after the clocks change, often in the dark in both directions. You are mixing with drivers who are late, distracted or turning across your lane, and you are doing it twice a day.

The CDC reports that nearly 1,000 bicyclists die each year on US roads in crashes involving a motor vehicle, that most bicyclist deaths occur in urban areas, and that roadway measures like bike lanes improve safety. For a commuter, that translates into a simple priority: the route you ride matters more than almost any gear you buy. A few extra minutes on a protected lane or a quieter parallel street is a good trade.

The upside of commuting is that the people in your life already know your pattern. Your partner knows you leave at 7:40. Your coworker knows you usually walk in at 8:15. A safety setup should put that knowledge to work.

Turn your arrival time into an alert

Most commute incidents are minor: a flat, a dropped chain, a near miss that leaves you shaken. The serious ones are rare, but when they happen you may not be able to call anyone. A return time covers that case without asking you to do anything mid-ride.

01Pick a Guardian at each end

Someone at home for the evening ride and someone at work for the morning ride. A coworker who sits near you is a surprisingly good Guardian, because they will notice you are late before anyone else does.

02Start sharing as you clip in

Start an outing so your Guardians can follow your live location link in any browser. In a phone browser, sharing only updates while the page is open and the screen is on, so a handlebar mount helps.

03Set a return time just past your normal arrival

If you usually arrive at 8:15, set 8:30. If you have not checked in five minutes after it, your Guardians get an overdue alert, even if your phone was damaged in a crash.

04Decide on crash detection (beta)

Holler's opt-in crash detection watches for a possible hard fall followed by stillness, then starts an "Are you OK?" countdown and alerts your Guardians if you do not respond. It can miss real crashes and can false-alarm, and in a browser it only works with the page open and the screen on.

05End the outing when you lock up

Ending the outing is your check-in. Make it part of locking the bike, and the overdue alert will only ever fire when something is wrong.

Commute situations and how to set up for each
SituationWhat to turn onWhat your Guardian does
Morning ride, 25 minutes on bike lanesLive link and a return time 15 minutes past your usual arrivalCoworker notices the overdue alert, calls you, checks the link
Evening ride in the darkSame, plus crash detection (beta) with the phone mounted and screen onSomeone at home follows the overdue plan
Route with a long rail crossing or bridge queueSkip the stationary alert, or set it longer than your longest waitNothing extra
You crash and can moveCall 911 if you are hurt, then SOS so your Guardians knowCalls you; comes to the location or helps with a ride

Stop-and-go traffic and the stationary alert

A stationary alert asks "Are you OK?" when you stop moving for the time you choose. On a commute you stop constantly: red lights, a train crossing, a queue at a bridge. If you use one, pick a time comfortably longer than your longest normal wait so it stays quiet on ordinary days. Many commuters find the return time and crash detection cover them well enough and leave the stationary alert for rides on quieter roads.

Habits that do more than any app

An app helps your people find you after something happens. These habits make it less likely anything happens at all.

A rainy Tuesday, walked through

Sam rides 6 miles to work, usually leaving at 7:40 and locking up at 8:15. At the front door he starts an outing with a return time of 8:30. His Guardians are his partner and Priya, who sits two desks over.

Halfway in, a car turns across the bike lane and Sam brakes hard and goes down on wet paint. He is bruised, the phone on his handlebar mount is fine, and crash detection (beta) starts its "Are you OK?" countdown. He taps that he is OK. He walks the bike to a bus stop, locks it and takes the bus the rest of the way, ending the outing when he gets to his desk at 8:40.

Because 8:30 passed first, Priya got the overdue alert at 8:35. She checked the link, saw his marker moving along the bus route well off his usual line, and called. Thirty seconds later she knew he was fine. That is a false alarm, and a useful one: it proved the setup works.

What your Guardians should know

Tell your Guardians your usual route and the two or three spots where you would most likely stop if something went wrong: a bike shop, a transit station where you might bail out in a storm, the coffee place halfway. It makes the last known location on the link much easier to interpret.

Agree that an overdue alert means "call me", not panic. If you do not answer, they check the link, call again, and if your dot has stopped somewhere odd on a busy road with no reply, they call 911 with that location. If you do get into a crash, our step-by-step on what to do after a bike crash covers the first few minutes, and how to get help if you get hurt while bike commuting alone covers calling for help with no one around.

Questions people ask

Do I have to set a new return time every day?

You set it when you start the outing. It takes a few seconds, and the value is almost always the same, so it quickly becomes routine.

Will crash detection go off when I hit a pothole?

It looks for a possible hard fall followed by stillness, not a single bump. It can still false-alarm, which is why it asks "Are you OK?" first and gives you time to cancel.

Does Holler work with my phone in my pocket?

In the iPhone app beta, tracking can continue with the screen locked if you allow it. In a phone browser, sharing and crash detection only work while the page is open and the screen is on, so a handlebar mount is the practical choice.

Can my coworker be a Guardian without signing up?

Yes. Guardians open your link in any web browser with no app or account.

Keep reading

How do you share your live location while bike commuting?How do you stay safe bike commuting in winter?Crash detection for cyclists: an honest look at your optionsCycling safety guideSafety for college studentsSafety for early morning runnersSafety for marathon training

Questions people ask about this

What should you do if you fall while bike commuting alone?What happened to the Road ID app?Is SafeBeacon the Road ID app?Can someone see my location without downloading an app?How can you stay safe while bike commuting alone at night?How can you let someone follow your route without installing an app?

Sources: CDC: Bicycle Safety.

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