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Safety terms explained

What is crash detection?

By the Holler team · Updated · 5 min read

Crash detection is a feature on some phones, watches, bike computers and safety apps that uses motion sensors to recognize a sudden, violent impact that looks like a crash. When it triggers, the device asks whether you are OK. If you do not respond within a short countdown, it calls emergency services, alerts people you chose, or both. What counts as a crash, and who gets contacted, varies a lot between products.

How crash detection works

Modern phones and watches carry an accelerometer (which measures sudden changes in speed and direction) and a gyroscope (which measures rotation). A crash produces a distinctive burst in those readings: a spike far above normal movement, often followed by a tumble and then very little motion.

Crash detection software watches for that pattern. Some products add other clues. Google says Pixel's Car Crash Detection (on Pixel 4a and later) can use the phone's location, motion sensors and nearby sounds. Apple describes Crash Detection on iPhone 14 and later and recent Apple Watch models as designed for severe car crashes: front, side and rear-end collisions and rollovers in passenger vehicles.

When the pattern matches, almost every system follows the same shape: an alarm or vibration, an "Are you OK?" prompt, a countdown, and then an action if nobody answers. The action is where products differ most.

Who gets contacted, and how

Some built-in phone features call emergency services when the countdown ends. Apple says that after a severe car crash, iPhone or Apple Watch sounds an alarm and shows an alert for 10 seconds, then calls emergency services after a 30 second countdown if you cannot respond, and messages your emergency contacts with your location. Google says Pixel asks if you need help, gives you 60 seconds to respond, and can then call emergency services for you.

Other tools, including many bike computers and safety apps, alert personal contacts instead: a message or notification to a partner, parent or friend with your location, who then decides what to do.

Holler is in the second group. Holler's crash detection is a beta, opt-in feature: a possible hard fall or crash followed by stillness starts an "Are you OK?" countdown, and if you do not respond, your Guardians are alerted with your location by email and push. Holler never contacts 911 or emergency services, so the person who gets the alert is the one who calls if needed.

Here is how the contact route plays out. You go down hard on a descent, the phone registers the impact and then stillness, and the countdown starts. You are dazed and do not tap it. Your Guardian gets an alert with your location, opens the live link, sees your dot stopped on the road, tries calling you, and calls 911 with that location when you do not answer. Our answer on getting help if you get hurt while cycling alone covers what you can do yourself in those first minutes.

Limits and failure modes

No crash detection catches every crash. Apple states plainly that Crash Detection cannot detect all car crashes, and Google says Pixel may not detect all crashes and that high-impact activities could trigger it by mistake.

The miss cases matter most for people on foot or on a bike. A slow slide on gravel, a trip on a curb, or a fall where the phone is in a bag rather than on your body may not produce the violent spike the software is looking for. A car-focused system tuned for highway speeds may not be designed for a cyclist at all, which our answer on whether iPhone crash detection works while running or cycling explores.

False alarms go the other way: dropping a phone on concrete, jumping off a curb on a mountain bike, or a hard stop can all look like an impact. That is why the countdown exists. Keep your phone where you can reach it and cancel quickly.

Holler's beta has its own specific limits. It can miss real crashes and can false-alarm. In a browser, it only works while the page is open and the screen is on, so a phone that locks in your pocket will not be watching.

Crash detection compared with fall detection and stationary alerts

Fall detection is closely related but tuned for a person falling, typically from standing or walking, often on a wrist-worn device. Crash detection usually refers to vehicles or bikes at speed. The sensors are similar; the patterns they look for are not.

A stationary alert ignores impacts entirely. It only asks: have you stopped moving for longer than you expected? It is slower to fire than crash detection but catches situations crash detection cannot, such as a medical problem or a fall with no dramatic impact. Many people run both, because each covers the other's blind spots.

A manual SOS is the version where you do the detecting. It is the most reliable trigger of all when you are conscious and can reach your phone.

Four ways an alert can start, and what each one misses
What triggers itTypical false alarmsMain blind spot
Crash detectionA violent impact, often followed by stillnessDropped phone, curb drop on a bike, hard stopLow-energy falls and slides; phone not on your body
Fall detectionA hard fall from standing or walking, then no movementSudden hard arm movementsSlow collapses and soft falls
Stationary alertNo movement for the time you chose, then no answerLong breaks you forgot to plan forSlower by design; waits the full window
Manual SOSYou press itAccidental pressesUseless if you cannot reach or use the phone

Setting it up so it can help

Cyclists weighing options can read our guide to crash detection options for cyclists, and anyone who has just gone down should read what to do after a bike crash.

01Know what your devices already do

Check whether your phone or watch has crash or incident detection, whether it is on, and whether it calls emergency services, messages contacts, or both.

02Add real contacts

A countdown that ends with a message only helps if the message reaches someone. Make sure your contacts are current and know they might get one.

03Carry the phone on your body

A phone in a snug pocket, belt or vest moves with you. A phone in a saddle bag or pack may not register your fall the same way.

04Pair it with a time-based backstop

Add a return time so someone is alerted if you are simply not back, whatever the reason. The overdue alert page explains how that works.

Questions people ask

Does crash detection call 911?

It depends on the product. Apple's and Google's built-in phone features can call emergency services when the countdown ends. Many apps and bike computers alert personal contacts instead. Holler's crash detection alerts your Guardians and does not contact 911.

Does crash detection work for cyclists?

Some products are built for bike crashes and others for car crashes. Apple describes its Crash Detection as designed for severe car crashes. Check what your device says it is designed for before relying on it on a bike, and see whether iPhone crash detection works while running or cycling.

What happens if crash detection goes off by mistake?

You cancel it during the countdown. That is exactly why the countdown exists. Keep your phone reachable and learn how to dismiss the prompt quickly.

Is Holler's crash detection always on?

No. It is an opt-in beta. In a browser, it only works while the Holler page is open and the screen is on.

Keep reading

Fall detection, explainedStationary alert, explainedCrash detection for cyclists: an honest look at your optionsiPhone Crash Detection for runners and cyclistsWhat is an accident-detection safety app and how does it work?ICE contact, explainedLive location sharing, explained

Questions people ask about this

Does Apple Watch Fall Detection work while running?

Sources: Apple Support: Use Crash Detection on iPhone or Apple Watch, Google Pixel Help: Get help in an emergency using your Pixel phone.

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