Skip to content
Phone safety how-tos

How to set up Medical ID on iPhone before you head out

By the Holler team · Updated · 6 min read

To set up Medical ID on iPhone, open the Health app, tap your picture, tap Medical ID, then Get Started or Edit. Enter your health details, add emergency contacts under Emergency Contacts, then turn on Show When Locked and Emergency Call so responders can read it from the lock screen and it can be shared on an emergency call. Tap Done. It takes a few minutes and works even when your phone is locked.

Why Medical ID matters more when you go out alone

When you run, ride or hike with a friend, they can tell a paramedic your name, that you are allergic to penicillin, and who to call. When you are alone, your phone has to do it. Medical ID is Apple's way of putting that information where a stranger or responder can find it, on your lock screen, without knowing your passcode.

Apple describes Medical ID as information that may be important in an emergency, like allergies, medical conditions and your emergency contacts. Your iPhone and Apple Watch can share it automatically during an emergency call (Apple says in the U.S. and Canada only), and in person with first responders who know where to look.

It also feeds other safety features. The emergency contacts in your Medical ID are the people your iPhone texts after an Emergency SOS call. Apple Watch Fall Detection gets its emergency contacts from your Medical ID. Emergency SOS via satellite can share your Medical ID with responders when you have no cell coverage. Setting it up once makes all of those work better.

How to create your Medical ID

These steps come from Apple's iPhone User Guide. You only need your phone and a few minutes.

01Open the Health app

Go to the Health app on your iPhone.

02Open Medical ID

Tap your picture, then tap Medical ID.

03Start editing

Tap Get Started if you have never set one up, or Edit if you have. Enter your information.

04Add emergency contacts

Below Emergency Contacts, tap Add Emergency Contact and choose people from your contacts. Pick people who answer their phones and know your usual routes.

05Save

Tap Done.

Turn on lock screen access and emergency call sharing

A Medical ID nobody can see does not help. Two switches control that, and Apple puts both at the bottom of the edit screen.

01Open Medical ID and tap Edit

In the Health app, tap your picture, then Medical ID, then Edit.

02Scroll to the bottom

Find the settings below your health details and contacts.

03Turn on Show When Locked

This lets someone view your Medical ID from the lock screen without your passcode.

04Turn on Emergency Call

This lets your iPhone share your Medical ID during an emergency call, where Apple supports it (the U.S. and Canada).

What to put in your Medical ID as a runner, rider or hiker

Write it for a paramedic reading it at the side of a road. Short, plain and useful beats complete. Our longer list is at what to put on a Medical ID; the essentials for people who train alone are below.

How Medical ID works with Emergency SOS, Fall Detection and satellite

Medical ID is quietly connected to most of Apple's other safety tools, which is why it is worth setting up even if you never expect a stranger to read it.

After an Emergency SOS call ends, Apple says your iPhone alerts your emergency contacts with a text message unless you cancel, sends your current location if available, and for a period of time sends updates when your location changes. Those contacts come from your Medical ID. You manage them from Settings, then Emergency SOS, or directly in the Health app. For more, see what happens when you use Emergency SOS on an iPhone.

If iPhone Crash Detection or Apple Watch Fall Detection places a call, Apple says your device shows a Medical ID slider for responders and messages your emergency contacts with your location. With Emergency SOS via satellite on iPhone 14 and later, Apple says you can share your Medical ID and notify your emergency contacts when there is no cellular or Wi-Fi coverage, but you need to set that information up before you go off the grid. The trailhead is too late.

For how Crash Detection behaves on a run or ride, read iPhone Crash Detection for runners and cyclists, and for the side-by-side with Holler, Holler vs Apple Emergency SOS.

Where your Medical ID and emergency contacts get used, from Apple Support
What it does with your Medical IDNeeds
Lock screenShows it to anyone who taps Emergency, then Medical IDShow When Locked turned on
Emergency callShares it automatically during the callEmergency Call turned on; U.S. and Canada only
Emergency SOSTexts your emergency contacts with your location after the call, unless you cancelEmergency contacts added
Crash Detection and Fall DetectionShows a Medical ID slider for responders and messages your emergency contactsSupported iPhone or Apple Watch
Emergency SOS via satelliteShares it with responders when you have no cellular or Wi-Fi coverageiPhone 14 or later; set up before you go

If your Medical ID or contacts don't show up

Apple's support pages point to a few settings that quietly stop Medical ID or emergency contact messages from working. Check them once at home.

Medical ID and Holler: two different jobs

Medical ID speaks to whoever is standing next to you. A live location tool speaks to the people who are not. You want both.

Medical ID cannot tell anyone at home that you are late, and a responder only reads it once someone has found you. That is the gap a live location tool fills. Holler shares your live location with your Guardians through a link that opens in any browser with no app or account, and it sends them an overdue alert if you miss your return time by five minutes, even if your phone has died. It does not contact emergency services, so your iPhone's Emergency SOS and Medical ID stay essential. If you are ever unsure where you are when you call, how to call 911 if you do not know where you are helps.

If you also want something that works when your phone is dead or lost, a paper card or ID band does it. Our free emergency card maker prints one, and Road ID bracelet vs safety app explains why the two work well together.

Questions people ask

Can someone see my Medical ID if my iPhone is locked?

Yes, if you turn on Show When Locked. Apple says a responder swipes up or presses the Home button, taps Emergency on the passcode screen, then taps Medical ID.

Does Medical ID get sent to 911 automatically?

Apple says Medical ID can be shared automatically during an emergency call in the U.S. and Canada if you turn on Emergency Call in your Medical ID settings.

Who are my iPhone emergency contacts?

They are the people listed under Emergency Contacts in your Medical ID. Your iPhone texts them after an Emergency SOS call unless you cancel, and Apple Watch Fall Detection uses the same list.

Should I still carry ID if I have a Medical ID?

It is a good idea. A phone can be dead, locked in a smashed case or lost in a fall. A card or band still tells a responder who you are.

Where do I edit my Medical ID later?

Open the Health app, tap your picture, tap Medical ID, then Edit. You can also touch and hold the Health app icon and choose Medical ID.

Keep reading

Phone safety features for runners and hikersHow to use Apple Check In for a run or walkMedical ID, explainedEmergency contact card makerWhat should you put on a medical ID?Apple Check In alternatives when your safety contact uses AndroidHow to set up Emergency SOS on AndroidHow to share Garmin LiveTrack for a run or ride

Questions people ask about this

Does iPhone Crash Detection work while running or cycling?How do you share live location between iPhone and Android?

Sources: Apple iPhone User Guide: Set up and view your Medical ID, Apple iPhone User Guide: Use SOS to contact emergency services on your iPhone, Apple Support: Use Fall Detection with Apple Watch, Apple Support: Use Crash Detection on iPhone or Apple Watch, Apple Support: Use Emergency SOS via satellite on your iPhone.

Let someone see you the whole way home. Start free.
Start free, no card